Client Progress Communication - field note 082

For the Ahmedabad mall, I set up a bi‑weekly progress video for BuildPro’s client, covering 80% of the 50,000 sq ft development. Client satisfaction score rose to 9.2/10 after the new communication protocol.

Communication plan:
- Sent a concise status email with key milestones and next steps.
- Shared a live virtual walkthrough of the finished floors.
- Recorded a brief highlight reel of safety measures and quality checks.