Client progress communication - field note 062

During the 7‑storey office build in Lucknow, we established a structured progress communication protocol that kept stakeholders informed and engaged.

• Sent bi‑weekly progress videos and milestone reports.
• Conducted monthly on‑site walkthroughs with client representatives.
• Used a shared digital dashboard for real‑time budget and schedule data.
• Gathered feedback through a quarterly client survey.

Client Satisfaction Score of 92% was recorded at the project close, reflecting transparent communication.